Augusta Takes Scoop – One User’s Experience

Augusta is the Bellevue Downtown Association Membership Director and occasionally commutes with Patrick, who is the Bellevue Downtown Association President.  Here is her experience using Scoop, a new carpool app that launch on the Eastside this year:

We’d been carpooling occasionally for a few months – maybe once a week. It was easy to coordinate since Patrick works in the same office as I do. We’d coordinate the night before an early meeting or if I had bused in the morning and was working late, occasionally he’d drive me home. My house is on the way home for him – and he claims he doesn’t mind the company.

When we heard Scoop was launching we thought we’d give it a go to see how the system worked, whether we’d get matched and how much the trip would cost for me and how much I’d be paying him.

We both downloaded the app, and set up our profiles. It was pretty easy to set up – it just asked for my name, phone number, email address and employer in case my employer had a subsidy program. Even though I’d been a rider, I signed up to be a driver too and that took about 60 seconds. I put in my car’s make and model, year, color, license plate and driver’s license number and I was approved within five minutes. Easy-peasy. I even added a picture of myself so my profile felt complete.

So the next evening by 9:00 p.m. we scheduled our carpool for the next morning. Here are the steps I took to schedule:

  • I selected if I would ride or drive
  • I selected the 15-minute window I’d prefer to be picked up (between 8:00-8:15)
  • Patrick did the same
  • Then by 9:15 p.m. I received a notification that I’d be carpooling with Patrick and to be outside my house by 8:15. I could click on the ride and it showed a route that Patrick might take, and what time he’d be estimated to be at my house. I could message him through the app, and call if needed.

We had both previously opted to “favorite” each other’s profile so we wanted to see if that would mean we’d automatically match. It’s early on in Scoop’s Bellevue launch – but sure enough, our times and carpool matched up. My trip cost me $4 and he made $3. The best part was he was finally getting paid for these trips!

Either of us could also have opted to use Scoop to carpool home with a different carpool partner, but Patrick had a later meeting and I was meeting up with a friend so we made it home with different modes. The flexibility was nice! I think if I continue I’ll prefer using Scoop for the morning commute. Have you tried it yet? What did you think?

-Augusta, Downtown Bellevue Commuter and Honorary Choose Your Way Bellevue Staff

Learn more about Scoop and other ridematching apps on the CYWB Apps & Technology page.

This entry was posted on Tuesday, March 13th, 2018 at 3:13 pm and is filed under Carpool, Drive, Rideshare. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

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